7 Reasons Why We Book Hotel Rooms With Booking.com

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7 Reasons Why We Book Hotel Rooms With Booking.com on Here To Travel

With so many travel firms now on the market trying to attract your business, arranging trips has never been so overwhelming. It’s often quite difficult to know if you’re getting a great deal and whether you can trust the booking agent you’ve chosen. Thankfully, we can recommend a great place for you to book hotel rooms.

1. Free cancellation on nearly all rooms

The most important reasons we use Booking.com is that on most rooms, you can cancel your booking penalty free. We’ve found ‘free cancellation’ offered on nearly all of the rooms we’ve booked and generally, there’s no surcharge.

The flexibility this offers is useful for many reasons, but particularly if you’re making a last minute booking. When we begin our search for accommodation, we’ll start by making a short list. We’ll then make a quick decision about which of our short-listed properties fulfills our basic criteria, and then place a booking. At this point, we’ve locked down somewhere to stay, but it might not necessarily be the best place that’s available. With free cancellation, we’re now free to continue our search, this time being more selective. In the event we find somewhere nicer and/or cheaper, we place a new booking, then cancel our first booking.

2. Clear pricing with no hidden fees

The prices displayed are the prices you pay at reception when you check-in/out. Booking.com doesn’t add any reservation or admin fees. In fact, Booking.com doesn’t charge you anything. All charges are payable directly to the hotel when you arrive, meaning you’re able to budget accurately.

Mind that you read the small print though. Occasionally, hotels add tourist taxes or additional fees to the bill when you arrive. This should be written clearly on the hotel listing. In the event it doesn’t, let Booking.com’s support team know.

Book hotel rooms with Booking.com's App

3. Book hotel rooms on the move

The travel industry is plagued by poor apps which only offer limited features. Booking.com’s app is different though. Everything you can do on their website, you can do in the app. It’s really nicely designed, really easy to use and it’s updated very frequently.

While there are several really clever features in the app, our favourite is the screenshot feature. When taking a screenshot (by pressing the power and home button simultaneously), the app realises you’re taking a screenshot and offers a sharable link instead which can then be sent by email or posted to a social network.

Find the Best Prices on Hotel Rooms

Booking.com guarantees the best prices on over 1.2 million properties worldwide. There are no booking fees, free cancellations on most rooms and 24/7 multi-lingual customer support.

Find somewhere great to stay!

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4. Your loyalty rewarded with freebies, perks and discounts

Book hotel rooms with Booking.com and you become a Booking.com Genius. This programme rewards your loyalty with additional discounts, freebies and perks (like free airport transfers and welcome drinks) and access to a customer service line. Membership of the programme is completely free and is automatically triggered once you place your fifth booking.

5. Really good support

Thankfully, I’ve not had to get in touch with Booking.com’s customer service team very often. On the occasions I have though, my issues have always been sorted out very quickly.

6. Price match guarantee

In the event you manage to find a cheaper rate for a booking you’ve placed, Booking.com will match it. Obviously, you’ll need to provide proof and meet some other criteria, but it’s good to know that when you book hotel rooms with Booking.com, you’re unlikely to be ripped off.

7. Over 93 Million Reviews

Reviews are vitally important when placing hotel bookings as they provide an unbiased insight into what it’s like to stay at a given hotel. Booking.com has an active reviews system built in, so you don’t have to scour the Internet searching for other reviews. They’re right there on the listing.

Find the Best Prices on Hotel Rooms

Booking.com guarantees the best prices on over 1.2 million properties worldwide. There are no booking fees, free cancellations on most rooms and 24/7 multi-lingual customer support.

Find somewhere great to stay!

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Those are our thoughts on why you should book hotel rooms with Booking.com, our first calling point when we’re booking rooms. We’d love to hear from you if you’ve used Booking.com or if you’ve used a different hotel booking website. Let us know in the comments below.

Disclaimer: There are affiliate links inside this article that link to Booking.com’s website. We receive a small commission from Booking.com for sending you their way. The appearance of affiliate links in no way influenced our genuine recommendation of Booking.com. All of the words and opinions in this article are our own. 

13 thoughts on “7 Reasons Why We Book Hotel Rooms With Booking.com

    • Hi Lydia. That sucks! Do you see ‘Genius’ next to your name when you’re logged into Booking.com? If so, you’re eligible for perks. Bear in mind though, not all hotels offers perks and discounts. When you do find them, you’ll see ‘Genius’ offers clearly identified in your search results.

    • No, not at the moment. The perks and discounts are actually offered by the properties themselves, not by Booking.com. So it’s entirely down to the individual properties as to what kind of offers are available to you. Becoming a ‘genius’ just kind of opens up the possibility to get perks and discounts, rather than making it a certainty.

  1. Hello !

    Thank you for your article. It has been very informative!
    I have a question about the loyalty program, are there different “levels” or does it just stay at “Frequent traveler”? Because I seem to recall while reading a property review seeing something other than that, like a higher level user.

    Thanks for the reply!

    • Hi Saya. Thanks for your comment.

      As far as I’m aware, there are no levels as part of the Booking.com Genius scheme. I’ve made lots of bookings over the years and I’m still a ‘Frequent Traveller’. The perks you get on your booking vary depending on the property rather than on the scheme itself.

      • It’s not automatic, you do have to register for Genius status, it’s only the discounts that don’t apply until you’ve had 5 stays.

  2. As a Booking.com Genius myself, these days I typically end up booking on Agoda. It’s usually cheaper than the Genius price on Booking.com and they usually have extra discounts and perks available that make it cheaper again, ironic given they are both owned by the same company. In fact, I find Booking.com is usually flat out the most expensive booking site and a price match guarantee isn’t worth the effort. If it’s the same price I might as well book elsewhere anyway, again such as Agoda where I get frequent flyer miles on top of a better price. It needs to be a price beat guarantee to be worth going to the effort of proving the better price. I’m wondering if they vary their pricing depending on your country. I know some airlines charge us more to book flights between Australia and Japan if we book them with an Australian address then if we book with a Japanese address. Same deal with flying to NZ and the USA.

    • Interesting comments, Matt.

      Agoda doesn’t have much of a profile here in the UK so I don’t have a lot experience using it. I like the design and the ability to collect loyalty points with your choice of partner programme is a nice offering. I couldn’t find any examples of lower prices on my admittedly limited searches. Most of the results I found were ‘from Booking.com’ anyway.

      What I didn’t like was how Agoda displays prices by night rather than displaying the total amount for a multi-night trip like on Booking.com. I clicked through and found it only displayed the total on the booking page, two clicks in. Not very helpful.

      I think all travel sites have dynamic pricing depending on the time of day and the user’s location. That’s where incognito mode comes in handy.

      • It’s partly personal preference, but I guess also partly our travel style. I find Booking.com’s total price unbelievably annoying and makes it so much harder to plan a trip. I like nightly pricing because nights have different prices. Friday and Saturday nights are usually the most expensive, but not everywhere and not at every hotel and certainly not consistently throughout the year. I wouldn’t stay at a hotel for 4 nights in a row over a weekend if the rate was going to spike on Sunday for some reason, unless I absolutely had to be there for something. That’s weird, but a whole trip price doesn’t permit you to see that. Unless they’ve changed it, the last time I booked with them you could only see nightly price by searching each night individually or after placing a booking. When I can see the nightly rate I can see that Sunday is unusually high and can do some research to find out why that might be. It can change our entire trip plan, and Agoda, Hotels, Expedia, Wotif and hotel direct all conveniently show the price of each night with much less effort. I use HotelsCombined for comparison because they search the most booking sites and include hotel direct for some of the larger chains. For us, Agoda almost always comes out cheaper or the same price compared to Booking.com, including when running the same search on them directly. Considering Agoda offers better value for at least the same price we usually go that way. That said, you can get better deals elsewhere too. We’ve booked hotel direct sometimes because it was the same price, earned us hotel loyalty nights, and the hotel had upgrades (eg $1 buffet breakfast) not available on the booking sites. On a side note, you can now also earn affiliate commissions on your own bookings with Agoda, so that is making it slightly cheaper again 🙂

  3. Alltough Booking.com is a very easy to use and good online hotel reservation system, it does not mean it is the best way to reserve a hotel room. They charge 12-15% over the hotel revenue which makes it expensive, those costs have to be paid by the customer through the hotel rates. There are cheaper systems, but because of the rate parity clause in Booking.com’s contract other websites cannot get cheaper rates, so hotels have been offering better rates directly more often. Rate parity has been made illegal in some countries, but it still influences the online hotel rates. Regarding cancellation policies, they are usually the same as reservering directly or on other websites.

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