Privacy Policy

Your privacy is really important to us. We know you’ve heard this line before, but we really mean it.

Here To Travel operates under its own strict Privacy Policy that is guided by both UK and EU (GDPR) law and guidance. We will always seek to exceed the requirements from both jurisdictions, in order to maintain the highest levels of user privacy that we can reasonably maintain.

This Privacy Policy details what we do (and what we don’t do) to protect your privacy whilst you’re here on our website. We hope it reassures you that we really do take your privacy as seriously as we do our own.

Who we are

We are Here To Travel. We are based in the United Kingdom. Our website address is https://heretotravel.com. Our website is hosted in Amsterdam, Netherlands.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We use contact forms to enable visitors to get in touch with us. We collect the data that is shown in the contact form for the purpose of replying to our visitors and for dealing with their enquiries in the best possible way.

Cookies

We only employ the use of first-party functional cookies on our website. These cookies help us to remember your preferences. Under current GDPR regulations, we do not need to ask for your permission to use these types of cookies.

We’re proud to say that we do not use any cross-site tracking or third-party display ad networks on our website.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We use Matomo Analytics to monitor how visitors use our website. For accurate reporting of new and returning visitors, Matomo uses first-party cookies to store anonymised data about visitors between visits. We also use cookies to remember if someone gave consent to tracking, or opted out of tracking. Matomo does not collect or store any personal data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

On this website, we may embed content from (but not limited to) Airbnb, YouTube and Instagram.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Matomo Analytics to monitor how visitors use our website so that we can see what types of content are doing well and so that we can better establish where we can make future improvements. Matomo is hosted on the same Amsterdam-based server as our website and uses first-party cookies to store anonymised data about your tracking preferences.

We do not collect personal data about our visitors.

Affiliate links

We use affiliate networks on our website to create affiliate links (normally marked with an *). Affiliate networks enable us to link to commercial websites who may pay us a commission if our visitors buy something or complete an action on the respective website.

The affiliate network will use cookie and tracking technology to monitor how you use the affiliate websites that we link to in order to determine whether payment is due to us (as well as for other purposes). Since affiliate networks are solely set up to monitor traffic in this way, affiliate networks claim that the use of tracking and cookies comes under ‘legitimate interest’.

We mark our affiliate links with an * so that you can make an informed decision about whether to click on them.

We encourage visitors to view the privacy policies of external websites when they click through to them from our website and to review cookie consent boxes.

Mailing lists

We collect names and email addresses of visitors who wish to subscribe to our email mailing lists. Explicit consent for the collection of this personal data is acquired by the use of a check box which accompanies every mailing list subscription form. We collect this data so that we can email our subscribers with relevant promotional information about our website. The frequency of the emails is always clearly stated alongside the consent checkbox and subscribers may instantly unsubscribe at any time. We use Mailerlite to help use manage our mailing lists, whose servers are located in the European Union.

Who we share your data with

We may choose to share completely anonymous pooled data from our analytics platform (see above) about our visitors when approaching potential commercial partners. They want to know how our website is doing so that they can make an informed decision about whether to partner with us.

Our analytics platform does not collect any personal information. We therefore do not share any personal information with anyone.

If you contact us using our contact form, we may share your personal information between staff members to better assist you with your query. We never share personal data with anyone outside of the organisation.

When users subscribe to our email mailing lists, the data they provide is securely stored on servers belonging to Mailerlite which are based in the European Union. This data is not shared with any third parties, neither by ourselves nor by Mailerlite. Users may request to have their data deleted or altered at any time.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you contact us via our contact form, we will store any information you provide in the contact form indefinitely. This is so that we have a record of previous correspondence that we can refer back to if required.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Mailing list data (names and email addresses provided by those who have requested to subscribe to our mailing lists) are stored indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you want us to erase any correspondence you have sent us, please let us know. As above, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are subscribed to one of our mailing lists, you may request to alter or delete your data at any time. This can be done by contacting us directly or by clicking the relevant link in an email we send you.

Where we send your data

Our website, analytics platform and email servers are all hosted in the European Union.

Visitor comments may be checked through an automated spam detection service that is hosted on our server in Amsterdam.

Personal data that is provided by mailing list subscribers is sent to be securely stored by Mailerlite, the company we have chosen to help us manage our mailing lists. Mailerlite are headquartered in Vilnius, Lithuania, and their servers are all based in the European Union. Neither we, nor Mailerlite shared any personal data with third parties.

Contact information

If you have any concerns about your privacy, please contact us.

Last updated: 28 September 2020